I read a great blog post by Dan Pink on this topic and thought it would make a great cartoon. This might be a good one to print out and put by your computer or where decisions are made or priorities are set. Watch against activity that feels good and right, but doesn't clearly lead to results or value that your customers perceive.
Showing posts with label Customer Focus. Show all posts
Showing posts with label Customer Focus. Show all posts
Wednesday, 9 December 2009
Doing the Wrong Things Right
I read a great blog post by Dan Pink on this topic and thought it would make a great cartoon. This might be a good one to print out and put by your computer or where decisions are made or priorities are set. Watch against activity that feels good and right, but doesn't clearly lead to results or value that your customers perceive.Sunday, 12 July 2009
Being Bolder
What's the worst thing that could happen? It probably isn't as bad as you think (or as likely).
Monday, 29 June 2009
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